Digital Navigators Serve the Community and Help Residents Meet Digital Needs

Digital Navigators are here to help you! As part of the City of Charlotte’s commitment to digital equity and inclusion, the Center for Digital Equity’s Digital Navigation program has been expanded to provide additional service and support to residents. Get help with your digital needs today through CharMeck 311, the CLT+ app or the CDE website.

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Denya Isabelle-Davis: My name is
Denya Isabelle-Davis. Naimah Martin: Naimah Martin. Denya and Naimah: And I'm a
digital navigator with the Center for Digital Equity. Denya Isabelle-Davis: So as a
digital navigator, it is my duty To connect community members to
different digital resources in The community. That could be the
affordable connectivity program, Which will offer them $30 off of
their internet service. It could Be digital literacy skills
through Northstar or through Mecklenburg County Libraries or
other resources that we have. Naimah Martin: Also with
devices, we partner with the Charlotte-Mecklenburg libraries,
and other nonprofits within the Community. Also, we ensure that
if they need any assistance with Their product, or the device
that they received, that they Get assistance with that. Denya Isabelle-Davis: I've
always been in the business of Helping people. That's one of my
passions in life and being able To do that from a digital
standpoint, because we're in Such a modern world, like it, it
just made sense for me to be Able to still assist individuals
in the community. Naimah Martin: I thought this
was a great opportunity to be Able to help residents within
Mecklenburg County, become, you Know, more familiar with digital
services here. Because Technology is forever changing.
And we want to make sure each Resident is aware and they know
what to expect with the new Technologies that emerge every
day. Denya Isabelle-Davis: This is
something that Charlotte hasn't Done before. And so just being
at the forefront of it being you Know, the pilot of it, and being
able to let these community Members know that, you know,
there is a world outside of what They may be used to. So helping
them to get connected to these Digital resources outside of
them getting access to this Internet service. It makes me
feel like I'm doing something, I'm doing my part in society.

Naimah Martin: It means a lot
because I'm giving back to the Community, I'm able to, you
know, help others and just show Them that there's different
opportunities within technology, Things that they can learn to do
with within themselves and with Their families. Denya Isabelle-Davis: I'm hoping
that the community will Understand that, you know, we
are transitioning to a really, Really highly technical world.
And so that they know that they Won't be left behind there is
someone in their corner that is There to assist them every step
of the way.

The Heart of Charlotte North Carolina

About

The heart of this metro area is in its people. As one of the fastest growing cities in the US, Charlotte is a hub for professionals and families. Its beautiful four season climate, strong job market and balance of cost of living make it a top choice for those looking to relocate.

Events, Life, Sports, Weather, News

When it comes to thriving culture and entertainment, Charlotte has it all. Heated sports battles, chart-topping entertainers and colorful city celebrations are a regular part of the mix here. The young and the young at heart will find something to love about Carowinds amusement park, Discovery Place hands-on learning museum, and a wide range of other family-friendly activities.

And for those looking for a bit more libation, this region has no shortage of local beer and wineries. The South End Wine & Hops Festival, for example, is an annual event that is held in spring and allows attendees to indulge in bottomless beer and wine.

In terms of work, the finance industry is a major employer in the city, with Bank of America and Wells Fargo among its largest clients. Other top employers include Duke Energy, Lowe’s and American Airlines.

As for a more laid-back lifestyle, Charlotte offers a lot of green space where residents can spread out with a blanket and enjoy the great outdoors. And, the region is a great spot for boating and water sports on several lakes in the surrounding area.

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